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Calandora — Support

Calandora keeps your calendar, notes and tasks together and in sync on iPhone, iPad, Android and the web. Answers to common questions are below, and we're always happy to help by email.

Your account

How do I create an account?

Tap Create an account in the app, or go to calandora.com. Enter your email address and a password. We email you a 6-digit code: type it into the confirmation box to finish.

The code expires after a short while and works once. If it has expired, start the sign-up again to get a new one.

It says my email is already registered

Your email address already has an account, possibly from another CJ Designs app, because our apps share one sign-in. You can use that account in Calandora: tap Sign in instead, with the same password.

If you don't know that password (some of our apps sign you in with an emailed code instead), use Forgot password? to set one.

I forgot my password

On the sign-in screen, tap Forgot password? and enter your email address. We email you a 6-digit code. Enter the code, then choose a new password.

The new password also applies to any other CJ Designs app you use with the same email.

Do I need to be online?

No. The iPhone and Android apps work offline, and your changes sync automatically when you're back online. The website needs a connection.

Using Calandora

How do I add an event, note or task?

Tap New in the bottom bar and choose what to create, or use the + button on the Calendar, Notes or Tasks screen. On the calendar, tap a day and then Add event.

How do reminders work?

Add a reminder when you create or edit an event or task. The first time, the app asks for permission to show notifications. You can set a default reminder in Settings.

On Android, allow Alarms & reminders when asked so reminders arrive at the exact time. You can change notification permissions later from Settings → Open notification settings.

I deleted something by mistake

Deleted notes and tasks go to Trash, where you can restore them.

Can I import from another calendar?

Yes. Export your calendar from the other app as an .ics file, then in Calandora go to Settings → Import calendar (.ics). You'll see a summary before anything is added.

How do I back up or export my data?

Settings → Data lets you export your calendars (.ics), your notes, your tasks, or a full backup of everything, including attachments. Restore full backup adds everything from a backup file into your account. It never overwrites or deletes what's already there.

Privacy and your data

Who can see my data?

Only you. Your data is stored on servers we operate ourselves, and access rules in the database stop any other account from reading it. There is no analytics, advertising or tracking. Full details are in the Privacy Policy.

How do I delete my account?

In the app: Settings → Account → Delete account. On the website: Account → Delete account. This permanently deletes your account and everything in it, including attachments, and cannot be undone. Export a backup first if you want to keep anything.

If you use the same email in another CJ Designs app, deleting your account removes it, and your data, from those apps too, because they share one sign-in. To leave only Calandora, email us and we will remove just your Calandora data.

Other questions

Which devices does it work on?

iPhone and iPad with iOS 15 or later, Android phones and tablets, and any modern web browser at calandora.com.

Changes aren't showing on my other device

Check that both devices are online and signed in with the same email address. The app syncs automatically in the background. Pull down to refresh on the Notes or Tasks list, or reopen the app, to sync straight away.

Still stuck? Get in touch.

support@cjdesigns.app — we usually reply within a day or two.